OnlineCounseling.org



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Internet Coaching Frequently Asked Questions

What is Email Coaching and how do you guarantee it?

Most people need some form of help at different points in their lives. Coaching is the effective method of getting assistance with many issues. Email coaching provides similar services but with the added advantage of having a record of each session.

We are so confident about the quality of the coaching services, that we offer an unconditional money-back guarantee. If you're not completely satisfied, we'll refund your money in full.


How does Email coaching work and how do I begin?

You'll start by choosing a coaching Service and filling out the coaching Request form. Once I've read about your situation I make it a priority to send you some detailed questions right away, usually the same day. You send back your answers and then get a response that contains the following:

a. A clarification of the problem, which can go a long way towards finding the answer.
b. Individualized advice about your specific issues. There are no preset formats - each person is unique.
c. Exercises to get you thinking and to start changing any patterned behaviors and thoughts.
d. Tools that you can use to continue growing on your own.
e. Suggestions on where to go from here - whether to continue coaching or seek out some other form of counseling or therapy.

When you start your coaching session, take the time to present your situation clearly, including as much detail as you can. Look carefully at what you write and add any relevant information before submitting it. If you're not sure what kind of information to include in your request, read the suggestions for making a coaching request.


How long is one Email coaching session? Can m problems be solved in one session?

Usually not in one session, unless it is a longer one. Many people, however, find the initial guidance quite helpful. If you then wish to continue, you can purchase further sessions. Just talking openly about your issue without feeling judged can help.

This can be a one time session or it can be a few e-mails a week or month for an indefinite time, whatever works for you. Latest Online Coaching does ask that if you decide to discontinue the sessions to let us know.

The length of the coaching response depends on the Coaching Service you choose, which can be from 30 minutes to two hours. Coaching time is based on the time it takes to read what you write plus the time it takes write back to you.


What kind of issues do you deal with?.

Just about anything, whether you need coaching, advice, guidance, motivation, or inspiration. The coaching is always tailored to your individual needs. It all depends on the issues you bring to the table and what you would like to achieve.

Some examples of the topics that can be covered in email coaching are quite varied. It could be about your career, money, home, family, friends, spiritual growth, health and wellness, even sports, hobbies or other activities, etc.

As long as you want to make changes in your future, them life coaching can be the perfect match for you.


When is online coaching a good choice?.

Online coaching is ideal for people who are comfortable with putting their thoughts and feelings in writing; for people who even want relevant, privacy, convenience and easy access, flexibility, to save time, get fast responses, and effective results.

It is a good choice for people who have difficulty getting to a life coach in person, are isolated, have a busy schedule, who are uncomfortable attending personal appoitnments, have physical limitations, prefer the privacy, or just prefer e-mail as a convenient and relaxed mode of communication.


When is online coaching not a good choice?

While there are many benefits of online coaching, it is not appropriate for everyone and cannot replace existing professional counseling, therapy, or medical treatments. Online coaching does not allow for interpretation of voice tone, body language, and other forms of non-verbal communication that a client would normally experince. There may be technical difficulties, which may delay responses.

a. If this is an emergency, if you feel suicidal, homicidal or like you want to hurt yourself of someone else, IMMEDIATELY call 911 or your doctor, or go to the nearest emergency room!
b. If you have any psychotic symptoms (hallucinations, delusions, thought disorganization).
c. If you need intense support, phone contact, hospitalization.
d. If you are addicted to drugs or alcohol or if you have a psychiatric illness.
e. If you need a medical diagnosis or a prescription.

If you use our services and I am unable to help you for any reason, I'll refund your money and assist you in finding a qualified professional therapist or licensed counselor in your area to help you.


Is the communication confidential and private?.

OnlineCounseling.org will never give your information to anyone. We maintain the strictest confidentiality. All names and personal information are never given to other parties for any other use, including marketing and promotional purposes. The only exception is danger to self or others.

When you submit your coaching questions, all correspondence is kept private and secure. After you end your session, your account is closed and all information is removed from the computer system.

The only information you need to provide is your name or pseudonym, email address and your situation. Within the limitations of security inherent in e-mail communication, internet coaching is just as confidential as "regular" coaching . Online coaching can be especially useful for people who need privacy and anonymity. For full details, please see the Privacy Policy.


How do I pay and what will this cost me?

You can make your payment by using your Visa, MasterCard, American Express, Discovery, PayPal or bank account. Using PayPal is free and signing up for an account is optional. PayPal accepts payment in other currencies including Euros and Yen. Latest Online coaching does not have access to your financial information. We only get notification of your payment, and this serves also as verification of your identity to prevent fraudulent use of your card or account.

Email coaching fees start from $25 for 30 minutes of coaching and up. These fees are described in detail on the Coaching Services page. You can choose the service that best suits your individual needs.


I didn't get a response within 48 hours. What do I do?

If you have not received a response within 48 hours, my email has not been allowed into your inbox. Please contact me immediately at info@onlinecounseling.org. or onlinecounseling@yahoo.com.

The situations where this can occur is either an email server may block my email to you or if you have spam software, my email may be filtered into a folder other than your inbox. In the meantime, add me to your trusted list of senders, contacts, address book, friends or white list. You can also try to contact me through a Yahoo or Hotmail email account.


If any of your questions have not been answered here, please send your question to info@onlinecounseling.org.

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